![]() Gadot brought in the puppy and we offered to have the animal treated by our veterinarians at our expense, however she declined our offer and the animal died in her possession."Ī representative with the BBB said Pet City Houston is currently un-rated because the business has been in touch to resolve some complaints. "Pet City Houston has been in business for over 30 years and we have provided many companion animals into homes in the Houston area. Pet City Houston declined an interview with FOX 26 but issued a statement in response. The couple said they were open to adopting and wished they had visited a shelter like BARC instead, where Gadot’s sister currently volunteers. We couldn’t believe this was a thing that actually happens,” Gadot said. Many consumers like us don’t know or are unaware of what’s going on in these pet stores. “The most disappointing thing was discovering that this was a pattern at Pet City Houston. Pet City Houston also currently has an overwhelmingly large number of 1-star reviews on Yelp. Turns out, there's been roughly two dozen complaints made to the Better Business Bureau with similar stories. That exchange fueled the couple to do some research, and launch a social media campaign to raise awareness. It’s not an inanimate object,” Davis said. “Because we have hearts, we believe trading a dog for another dog is simply unethical, it's not like we're trading in a pair of shoes for another pair of shoes. Instead, they were told no refunds could be issued as stated in the contract they signed, but were offered an exchange from the manager. He has really terrible pre-existing health issues that any vet would’ve seen based off his behavior,” Gadot said.įrom failing organs to a poor immune system- the news couldn't seem to get worse. Pets for Adoption at City of Houston, BARC Animal Shelter & Adoptions. “The vet told us that our puppy is not going to make it. Pet City Houston PhotosHOUSTON - A consumer alert for those of you with a Bissell. However, after extensive blood work and tests, and thousands of dollars spent on doctors’ visits, Davis and Gadot found out their little Apollo was terminally ill. Initial test results indicated that Apollo tested negative for the often deadly and contagious virus, Parvo. Hours after taking him to his new home, the couple says Apollo wouldn't stop throwing up, so they rushed him to a nearby vet. He had napped and then he started vomiting,” Gadot said. And I was a little bit worried because I was like I really thought he would wake up by now. As of February 05, 2023, it has a 1.5 rating based on 91 reviews. “It had 3.6 stars and it had most overwhelmingly, positive reviews,” Gadot said. Pet City Houston is based in Houston and located at 230 Bammel Westfield Rd. The couple said they were convinced it was meant to be.
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